Privacy Policy

Last Updated: August 25, 2026

This Privacy Policy explains how Shenzhen Levipo Technology Co., Ltd., trading as LevDoll (“LevDoll,” “we,” “us,” or “our”), collects, uses, stores, and shares personal information when you visit levdoll.shop, purchase our products, create an account, contact us, subscribe to our communications, or otherwise use our services.

This website is operated by Shenzhen Levipo Technology Co., Ltd., a company registered in Shenzhen, China, doing business under the brand name LevDoll.

1. Information We Collect

Information You Provide

We may collect information you provide directly to us, including:

Your name
Billing and shipping addresses
Email address and telephone number
Account login and profile information
Order details
Product selections, specifications, and customization requests
Payment and transaction information
Newsletter subscription information
Customer-service communications
Product reviews, feedback, photographs, or other content you voluntarily submit

Because some LevDoll products may be customized, your order information may include physical preferences, product configurations, or other information you choose to provide. Please do not provide information that is unnecessary for processing your order.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

IP address
Browser and device information
Operating system
Approximate location derived from your IP address
Pages viewed and website interactions
Referring website
Entry and exit pages
Date and time of access
Shopping-cart and checkout activity
Cookie and similar technology identifiers
Advertising and campaign attribution information

2. How We Use Personal Information

We may use personal information to:

Operate and maintain our website
Provide product information and recommendations
Create and manage customer accounts
Process, customize, fulfil, and deliver orders
Process payments, refunds, cancellations, and disputes
Send order confirmations, invoices, and delivery updates
Respond to customer-service enquiries
Provide warranty and after-sales support
Prevent fraud, unauthorized transactions, and abuse
Protect our customers, business, and website
Maintain shopping-cart and checkout functionality
Measure website performance and customer journeys
Understand advertising and campaign effectiveness
Request customer reviews where permitted
Send marketing communications where you have consented or where otherwise legally permitted
Maintain unsubscribe and suppression records
Comply with legal, regulatory, accounting, and tax obligations
Establish, exercise, or defend legal claims

3. Legal Bases for Processing

Where the GDPR, UK GDPR, or similar law applies, we process personal information under one or more of the following legal bases:

Contract: Processing necessary to provide products or services you requested
Legal obligation: Processing necessary to comply with applicable laws
Legitimate interests: Operating and protecting our business, preventing fraud, providing customer support, and improving our services
Consent: Marketing communications and non-essential cookies or tracking technologies where consent is required
Legal claims: Establishing, exercising, or defending legal rights

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

4. WooCommerce and Online Store Functions

We use WooCommerce to operate our product catalogue, shopping cart, checkout, customer accounts, orders, refunds, and related ecommerce functions.

WooCommerce and our WordPress environment may process:

Contact and account details
Billing and shipping information
Order contents
Product configurations and customization choices
Customer communications
IP address and device information
Shopping-cart and checkout information
Referral and campaign-attribution information

Necessary cookies and similar technologies may be used to maintain your cart, operate checkout, maintain account sessions, prevent fraud, and complete transactions.

5. Payments

Payments are processed by the payment methods displayed during checkout. Depending on the payment method you select, your payment and transaction information may be transmitted directly to WooPayments, PayPal, card-processing partners, banks, or another payment provider identified at checkout.

Payment providers may process:

Name and contact information
Billing information
Transaction amount and currency
Payment-method information
IP address and device information
Fraud-prevention and authentication information

LevDoll does not normally receive or store complete credit or debit card numbers. Payment providers process payment information in accordance with their own privacy policies and legal obligations.

6. Google Measurement Services

We use Google tags implemented through Google Site Kit to measure website usage and ecommerce interactions.

Depending on the Google services connected to our website, Google may receive:

IP address
Browser and device information
Approximate location
Pages viewed
Referring website
Product interactions
Add-to-cart events
Checkout activity
Purchase and conversion events

Google may use cookies and similar technologies for analytics, attribution, security, fraud prevention, and, if enabled, advertising services.

Where required by applicable law, non-essential Google technologies will be activated only after you provide the relevant consent.

For more information, see the Google Privacy Policy and Google’s explanation of cookies.

7. Advertising and Reddit Conversion Tracking

We use the Reddit Pixel and Reddit Conversions API to measure advertising effectiveness, attribute visits and purchases, improve campaigns, and, where permitted, create or improve advertising audiences.

Reddit may receive:

IP address
Browser and device information
Referring URL
Page-view information
Product identifiers, names, prices, and currency
Shopping-cart and checkout events
Purchase and transaction information
Timestamps and event identifiers
Privacy-protected or hashed contact identifiers where this feature is enabled and legally permitted

Browser-based Reddit advertising technologies are classified as marketing technologies. Where consent is legally required, they should not be activated until consent is provided.

For more information, see the Reddit Privacy Policy.

8. WooCommerce Order Attribution

We use WooCommerce order-attribution technology to understand how customers find our website.

This technology may process:

Referring website
Initial landing page
UTM campaign parameters
Marketing source and medium
Session start time
Number of pages viewed
Visit count
Browser and user-agent information

Where this processing is not strictly necessary, it is treated as analytics processing and used according to the choices available in our cookie consent interface.

9. Email Communications and MailPoet

We use MailPoet to provide newsletter subscription forms and manage email communications.

When you subscribe or interact with an email, we may process:

Email address
Name, if provided
Subscription status
Signup source
Consent record
Timezone
Email delivery status
Opens and link interactions, where tracking is enabled and legally permitted
Unsubscribe or suppression status

MailPoet information may be stored in our WordPress database. If we use the MailPoet Sending Service or another external email-delivery provider, that provider may process recipient addresses and email-delivery information on our behalf.

Marketing communications are sent only where we have an appropriate legal basis. You may unsubscribe through the link included in any marketing email.

Unsubscribing from marketing does not prevent us from sending necessary communications relating to orders, payments, accounts, security, delivery, or customer support.

10. Live Chat and Tidio

We use Tidio to provide live chat and customer-support functions.

When you open or use live chat, we and Tidio may process:

IP address
Browser and device information
Current page URL
Chat messages
Contact information you choose to provide
Chat timestamps
Technical identifiers required to maintain the conversation

Please do not submit complete payment-card details, identification documents, or unnecessary sensitive personal information through live chat.

Tidio processes information in accordance with its own Privacy Policy.

11. Reviews and Trustpilot

We use Trustpilot integration and Trustpilot widgets to display customer reviews and support our review programme.

When a Trustpilot widget loads, Trustpilot may receive technical information such as:

IP address
Browser and device information
Page URL
Widget interactions

If we enable post-purchase review invitations, limited information such as your name, email address, order reference, product information, and transaction date may be provided to Trustpilot for the purpose of sending or authenticating the invitation.

Trustpilot processes information according to its own Privacy Policy.

12. Hosting, Security, and Content Delivery

Our website uses third-party hosting, caching, security, and content-delivery infrastructure, including Hostinger-related infrastructure and LiteSpeed technology.

These providers may process:

IP address
Requested URL
Browser and device information
Access timestamps
Server and security logs
Error and performance information

This processing is necessary to deliver the website, protect it against abuse, troubleshoot errors, and maintain performance and security.

13. Cookies and Similar Technologies

We use cookies and similar technologies for:

Shopping-cart and checkout functions
Account and session management
Security and fraud prevention
Remembering privacy choices
Website analytics
Campaign attribution
Advertising measurement
Live chat and review widgets

Where required, you can accept, reject, or manage non-essential technologies through our cookie consent interface.

For more information, please read our Cookie Policy.

14. How We Share Personal Information

We may share personal information with:

Website hosting and content-delivery providers
Ecommerce and website software providers
Product manufacturers and customization partners
Warehouses, logistics companies, and delivery providers
Payment processors and financial institutions
Fraud-prevention and security providers
Email and communication providers
Analytics and advertising providers
Customer-service and live-chat providers
Review-platform providers
Professional advisers, including lawyers and accountants
Government authorities where legally required
A purchaser or successor in connection with a merger, restructuring, financing, or sale of all or part of our business

We do not sell complete payment-card information.

Where personal information is provided to a supplier, manufacturer, warehouse, or delivery company, we seek to limit the information to what is reasonably necessary to fulfil the relevant order or service.

15. International Data Transfers

LevDoll is operated by a company registered in China and serves customers internationally.

Your personal information may therefore be processed in China and in other countries where our service providers, payment providers, logistics partners, or technology providers operate.

Where required by applicable law, we use appropriate contractual, organizational, or legal safeguards for international transfers. However, privacy laws in the destination country may differ from those in your country.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including:

Completing orders and providing support
Maintaining business and accounting records
Complying with tax, customs, and legal obligations
Preventing fraud
Resolving disputes
Enforcing agreements
Maintaining marketing consent and unsubscribe records

Retention periods vary according to the type of information, legal requirements, and our operational needs.

When information is no longer required, we may delete, anonymize, or securely restrict it.

17. Data Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

However, no website, electronic transmission, or storage system is completely secure. We cannot guarantee absolute security.

Customers are responsible for maintaining the confidentiality of their account credentials and should contact us immediately if they suspect unauthorized account activity.

18. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of information
Restrict or object to certain processing
Withdraw consent
Request data portability
Opt out of marketing communications
Opt out of or limit certain targeted advertising or data sharing
Lodge a complaint with an applicable data-protection authority

These rights may be subject to legal limitations and verification requirements.

To exercise a privacy right, contact us using the details below. We may request reasonable information to verify your identity and protect your account.

19. Children and Age Restrictions

Our website and products are intended only for adults aged 18 or older, or the higher age of legal majority applicable in their location.

We do not knowingly sell products to children or knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

20. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review their privacy policies before providing personal information.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal obligations, or business practices.

The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the website or other appropriate means.

22. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, contact:

Shenzhen Levipo Technology Co., Ltd.
Trading as: LevDoll
Registered in: Shenzhen, China
Website: https://levdoll.shop
Email: support@levdoll.shop

Cookie Policy

Last Updated: August 25, 2026

This Cookie Policy explains how Shenzhen Levipo Technology Co., Ltd., trading as LevDoll (“LevDoll,” “we,” “us,” or “our”), uses cookies and similar technologies on levdoll.shop.

It should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website.

We may also use similar technologies, including:

Local storage
Session storage
Pixels
Tags
Software development tools
Device or browser identifiers
Server-side conversion technologies

In this Policy, references to “cookies” include these similar technologies where appropriate.

2. Why We Use Cookies

We use cookies and similar technologies to:

Operate our website
Maintain shopping carts
Provide checkout and payment functions
Maintain customer-account sessions
Remember privacy and website preferences
Protect the website and prevent fraud
Measure website traffic and performance
Understand how customers find and use our website
Measure advertising and conversions
Provide live chat and review widgets
Improve our products, services, and marketing

3. Cookie Categories

Strictly Necessary Cookies

These cookies are necessary to operate the website and provide services requested by you.

They may be used to:

Maintain your shopping cart
Operate checkout
Process payments
Maintain account and login sessions
Remember privacy choices
Prevent fraud
Protect website security
Balance traffic and provide website content

They may include WooCommerce technologies such as:

woocommerce_cart_hash
woocommerce_items_in_cart
wp_woocommerce_session_*

WordPress, payment providers, security providers, and hosting providers may set additional necessary cookies.

Necessary cookies cannot generally be disabled through our cookie settings because the website or service requested by you may not function correctly without them.

Analytics Cookies

Analytics cookies help us understand website traffic, visitor journeys, campaign sources, and interactions with our store.

We use Google tags and may use Google Analytics if it is connected to our Google configuration. Google Analytics cookies may include:

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_ga_*

We also use WooCommerce order-attribution technology. It may store or process:

Referring website
Landing page
UTM campaign parameters
Marketing source and medium
Session date
Pages viewed
Visit count
Browser information

Where required by applicable law, analytics cookies are used only after you provide consent.

Marketing Cookies and Technologies

We use the Reddit Pixel and Reddit Conversions API to:

Measure advertising performance
Attribute visits and purchases
Measure product and checkout events
Improve advertising campaigns
Create or improve advertising audiences where permitted

Reddit may receive page-view information, product and transaction information, IP address, device information, referral information, event identifiers, and privacy-protected matching information where enabled.

Where consent is required, browser-based marketing pixels and cookies should not be activated until you consent.

Functional Cookies

Functional cookies support optional website features and improve usability.

They may be used by:

Tidio live chat
Trustpilot review widgets
MailPoet subscription forms
Website interface and preference tools

These technologies may maintain a chat or widget session, remember settings, prevent repeated prompts, and provide the requested feature.

Disabling functional cookies may prevent the relevant feature from working correctly.

4. Third-Party Services

Cookies and similar technologies may be provided by:

WooCommerce
Google
Reddit
MailPoet
Tidio
Trustpilot
Hostinger-related hosting or content-delivery infrastructure
LiteSpeed
Payment providers displayed during checkout

Third-party providers may process information according to their own privacy and cookie policies.

5. Payment Cookies

When you enter checkout or select a payment method, the applicable payment provider may set cookies or similar technologies required to:

Authenticate the transaction
Prevent fraud
Remember the selected payment method
Process the payment
Comply with legal and security requirements

Payment cookies are normally treated as strictly necessary when required to complete a transaction requested by you.

6. Email and Subscription Technologies

MailPoet may use necessary or functional technologies to operate newsletter forms, validate submissions, prevent abuse, maintain subscription status, and display confirmation or error messages.

Email communications may also contain measurement technologies that record delivery, opens, or link interactions where this feature is enabled and legally permitted.

You can unsubscribe from marketing emails using the link included in the email.

7. Managing Your Cookie Choices

Where required by applicable law, our cookie interface allows you to accept, reject, or manage non-essential cookie categories.

You can also control cookies through your browser settings. Most browsers allow you to:

View stored cookies
Delete cookies
Block some or all cookies
Block third-party cookies
Receive a warning before cookies are stored

Blocking necessary cookies may affect shopping-cart, account, checkout, payment, chat, or other website functions.

Deleting cookies may also remove previously saved preferences, including your cookie choices.

8. Do Not Track and Privacy Signals

Some browsers provide “Do Not Track,” Global Privacy Control, or similar signals.

Where legally required and technically supported, we will seek to recognize applicable browser-based privacy signals. Because industry standards continue to develop, not every signal may produce the same result in every location or service.

9. Cookie Retention

Cookie retention varies according to its purpose and provider.

Some cookies expire when you close your browser. Others may remain for a defined period unless deleted earlier.

The exact cookies and retention periods may change when we update our website, plugins, payment providers, or third-party integrations.

10. Changes to This Cookie Policy

We may update this Cookie Policy when our website technology, service providers, or legal obligations change.

The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about our use of cookies, contact:

Shenzhen Levipo Technology Co., Ltd.
Trading as: LevDoll
Registered in: Shenzhen, China
Website: https://levdoll.shop
Email: support@levdoll.shop